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Enhancing the Lives of Those We Serve

We are pleased to announce Mystery Shopping as the newest addition to the services we provide.

Senior Housing Management has mystery shopped  thousands of senior communities throughout the nation and the results will shock you! Using our mystery shopping services, you will see first-hand the correlation between potential residents’ first contact with a community and the ability to close a sale.

By having us mystery shop your communities or firm, you can analyze the data to:

   * Learn strategies for increasing your percentage of close         sales

   * Learn new avenues for looking at sales & create new        opportunities

   * Understand how to personalize and maximize your facility        tours

   * Consider staff incentive program options for census building

   * Learn how to adequately train staff phone etiquette and        personality

   * Develop your community’s phone personality

   * Utilize the enthusiasm & personality your community already        has!


Mystery Shopping Services

Mystery Shopping Overview Mystery Shopping Flyer
Planning Project Feasibility Mystery Shopping Community Management