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Enhancing the Lives of Those We Serve
We are pleased to announce Mystery Shopping as the newest addition to the services we provide.
Senior Housing Management has mystery shopped thousands of senior communities throughout the nation and the results will shock you! Using our mystery shopping services, you will see first-hand the correlation between potential residents’ first contact with a community and the ability to close a sale.
By having us mystery shop your communities or firm, you can analyze the data to:
* Learn strategies for increasing your percentage of close sales
* Learn new avenues for looking at sales & create new opportunities
* Understand how to personalize and maximize your facility tours
* Consider staff incentive program options for census building
* Learn how to adequately train staff phone etiquette and personality
* Develop your community’s phone personality
* Utilize the enthusiasm & personality your community already has!
Mystery Shopping Services